Answers
Frequently asked questions
Straight answers on Avalon tender logistics, enquire-to-book, and what we will not invent.
Frequently asked questions
Is Catalina Island in Mexico?+
No. Catalina Island (Santa Catalina Island) is in California, USA. Cruise guests tender into Avalon on the island — not a Mexican Pacific port and not a mainland Los Angeles berth.
Do I tender into Avalon?+
Yes. Catalina Island cruise calls typically tender passengers ashore at Avalon. Usable time ashore is less than the printed ship arrival-to-departure window. We do not invent a numeric tender buffer — leave honest margin both ways.
Do you offer instant online booking?+
No. We use enquire-to-book. You send ship date and guest details; we confirm partner supply and timing by email. No payment is taken at enquiry.
Are the prices on product pages final?+
Listed retail figures are a guide only. Reconfirm when you enquire — partner rates and inclusions can change.
Where is the ship schedule?+
Official Visit Catalina / Catalina Island Tourism Authority day-level 2026 schedule (ship, date, and times where published). Tender port — official clock times are not guaranteed usable shore time. Weather can cancel or shorten calls. We do not invent tender buffer minutes. Published years appear under Cruise ship schedule. If official arrival or departure is missing for a call, use Find my cruise with manual hours.
Do you guarantee return to the ship?+
No. We plan with return buffers in mind and confirm timing when we reply, but we do not claim a guaranteed return-to-ship.
How do I contact you?+
Email hello@catalinashoreexcursion.com or use the enquire form. We do not publish a public phone number on this site. Geography: California, USA.
Need help planning your Catalina call?
Tell us your ship date and how long you expect ashore after tendering — we will reply with an honest fit from our curated Avalon set, or suggest a simpler harbor-day option.